Working with Lori and Kim has been the best possible process for our small family. They are both very flexible, knowledgeable, and so patient. Lori compiled list of houses for us to see, looked at links we sent her, really got to know us and know what we were look for. She was honest and gave us Frank opinions when asked, and helped us through every step of buying our first home. Not only did we finally buy a house, but we made a great friend in the process, one whom we will always recommend. Kim was equally knowledgeable and helpful through the closing process, quick to respond to questions and always going the extra mile. These two are an exceptional team and we already miss them!Katie, Bought a Single Family home in 2016 in Northwest, Reno, NV.